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Making computers
work for you!
~Since 1991~

Office Hours:
M-F: 8:30am to 5:30pm
Sat: 10am to 2pm
Sun: Closed

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IT Services - UserEasy.com - Grand Rapids, MI

IT Services

Professional and Technical Services

Professional and Technical Computer Services

UserEasy provides a broad spectrum of professional and technical services ranging from new computer setup and delivery to hands-on one-on-one computer training. We provide computer service and repair in the Grand Rapids, MI area. Our technicians cover small and medium businesses as well as residential customers in these areas.

We offer FREE Estimates for all our services!

  • FastSupport - We can fix or troubleshoot your problem online now (from $35)
  • Spyware & Virus cleanup/removal - bring in your pc to get it cleaned (from $75)
  • Computer Repair – Affordable Onsite and Same-Day Services in Grand Rapids and vicinity (from $110)
  • Custom PCs - Hardware and software upgrades and maintenance
  • Computer Hardware – Troubleshooting, Repair, Updates and Optimization
  • Microsoft® Windows – Updates, Repair and Security Configuration on Windows 8, Windows 7, Windows Vista, Windows XP (in business since 1991 and experience with older OSes)
  • Server Management - Windows 2008 and 2012 Server, Windows 2003 Standard and SBS Servers, Windows 2003 Servers too
  • New Computer – Setup & Delivery
  • PC Software – Installation, Upgrades, Troubleshooting, & Training
  • Training – personalized and group training on PC Hardware and Software
  • Advanced Troubleshooting Services - Finding and Repairing the toughest problems with advanced diagnostic tools, utilities and techniques
  • Data Backup & Recovery – Scheduled backups, rotating and offsite remote storage
  • Internet Support – High speed Internet & email Setup, Optimization & Sharing
  • Networking – Design & Installation
  • Monitoring – We will monitor your systems and servers and report on changes and status. Several plans to choose from including asset tracking, license allocation and backup auditing.
  • Wireless Networking – PCs, Routers, Firewalls, WiFi, Security
  • Data & Phone Line - Installation & Testing

Same Day Service Coverage Area:

Grand Rapids Metro, East Grand Rapids, Forest Hills, Kentwood, Wyoming, Rockford, Belding, Belmont, Cascade, Heritage Hills, East Town and other outlying Michigan areas. We service many downtown Grand Rapids businesses in the 49503, 49501 and 49505 zip codes and vicinity.

Computer and Network Onsite and Priority Service

  • A+ and Microsoft Certified Professional technicians to handle your problem the first time
  • We focus on being your professional service provider meaning you won’t just have a computer geek working on your computer. We seek to provide the advanced technical skills required to combat the most aggressive spyware, malware, bho's, viruses, trojans, hackers and other malicious attacks. We also provide you will reporting, network diagramming and asset reporting in a visual and easy to understand format.
  • Same-day onsite service available in greater Grand Rapids area
  • Next day service available to Holland, Ionia, Lansing, Kalamazoo, Big Rapids, Muskegon
  • Over 35 years combined computer service and solution experience to bring you the ultimate fix, fast
  • Competitive rates
  • Monthly System Monitoring and Maintenance – let us think about your technology so you don’t have to
  • Network Service Contracts and Service Agreements
  • Computer service and repair for local and national firms and integration companies – Having computer trouble at a customer site and need to deploy a technician to a Grand Rapids company? Choose a local Grand Rapids computer firm to take care of your customer and report back to your dispatchers when the job is complete.

Networking

We can get it talking – correctly and securely…with our broad experience in networking and server technologies we can help you share printers, files, internet, e-mail, calendars and keep connected to your important data. Want to take your data on the road? Need to configure a Blackberry to sync all of your Outlook data? UserEasy will give you a solution that meets the challenge of your data communication needs.

  • Server Configuring, Administration, Engineering and Design
    • Windows Standard to Enterprise 2000, 2003, 2008, 2012
    • Microsoft SQL Server
    • Microsoft Exchange Server 2003, 2010, 2012
    • Microsoft Small Business Server 2000, 2003, 2008, 2011
    • MySQL
  • Switches
    • Managed and Unmanaged Switches
    • Core Switches
    • SNMP Logging and Configuration
    • Backup and Firmware upgrades
    • Interface configuration and routing
    • VLANs and Filtering
  • Routers & Firewall Configuration
    • NAT Rules and pinhole configuration
  • VPNs, Load balancers and WAN Redundancy
  • Remote Access Solutions for keeping you connected
    • Outlook Web Access and Outlook Anywhere
    • VPN setup
    • Microsoft Remote Web Workplace
    • Remote Desktop Services (RDP and RDS)
    • Outlook outside the office via RPC over HTTP or HTTPS
    • Logmein
    • GoToMyPC
    • WinVNC/RealVNC/TightVNC
    • And many other remote access solutions
   
Application Programming

Database and Application Programming

In 1991 we started by streamlining business operations and making things Easy in the software world.  Since that day we have continued to develop innovative and leading-edge solutions for businesses and organization from time and billing, inventory tracking, costing and analysis, work-flow and reporting, sales forecasting and CRM customer solutions.

We can utilize your preferred tools and integrate them in a way that is seamless. We provide sales, shipping, web integration, invoicing, quoting, purchasing and reporting tools to help you run your business and streamline your operations. Our SmartFill technology ensures that your data is optimized and leveraged to get you a user friendly and efficient system that works the way you do.

We also customize and integrate other software solutions and systems. Whether it’s business applications such as Microsoft Access or other relational databases such as Foxpro, Filemaker Pro and AlphaFour we can assist you in making it work for you. We also offer inhouse training and classes on the entire Microsoft Office suite such as Word, Excel, Powerpoint and Outlook. If you are trying to install or upgrade your CRM or accounting system such as Microsoft Dynamics, Act!, QuickBooks, ADP, Arkona, or Goldmine, we can give you integration and upgrade consulting and assistance. If it's a real challenge such as Microsoft Visual Basic, DOS or shell scripting, let us tackle it for you.

Are you ready for the new Microsoft Office 2013? We can provide VB, SQL and Access 2013 Development and Web Apps.

For collaboration and sharing information, Windows Servers, MSSQL Database Servers, SharePoint and more can be used to develop a solution that centralizes and streamlines your data the way you work!*

Web Page Development

Web Page Development

  • Dynamic Web Sites (UserEasy Content Management System, CSS, DHTML)
  • E-commerce, secure shopping, database driven
  • Coding and custom solutions (Javascript, PHP, CGI)
  • Multimedia (Animation, Audio, Video, Flash)
 

Click here to request pricing and availability, or call our sales line at 1-616-458-5568 Monday through Friday.

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